Google makes it possible to purchase items on eBay through its voice assistant Assistant, after the agreement already tight this summer with Walmart.
SAN FRANCISCO – After making agreements with the Big American retailer Walmart , Google will make purchases possible through its voice assistant on eBay. The updated version has been released these days and allows users to start a conversation about an item they want to buy on a smart speaker, and then continue the shopping experience on a smartphone.
The eBay app is one of the first voice applications of Google Assistant to take advantage of the new Google function call multi-surface switching. Earlier this month, Google introduced a series of changes – including multi-surface switching – to better equip developers with useful tools to make voice apps for the millions of devices that can speak with Google Assistant. Like any other conversation-driven experience using artificial intelligence, eBay’s voice app still makes mistakes, but it obviously knows how to go beyond the initial ones. For example, before providing an answer to a search for wireless headphones, the eBay app can ask if you want your headphones to be from Apple, Sony or another brand, if you want in-ear or over-the-head headphones -ear, and which color you prefer.
The multi-surface shopping experience with Google Assistant s today is limited to Google’s voice applications, but that functionality may one day be used for shopping through other visual interfaces, such as Chromecast or tablet, using the Android operating system. Multi-surface shopping could also change Google Express, which is Google’s answer to the massive Amazon market.
Google Assistant, in fact, will allow Google to gain more and more power in the world of web giants. According to Strategy Analytics , by 2022, devices that use Google Assistant will be much more widespread in the smartphone market than those using native native voice assistants such as Apple’s Siri or Samsung’s Bixby. The expansion of voice assistants will result in greater use of search engines. For Google and the Chinese research giant Baidu significant gains are expected between 2017 and 2022, as it is estimated that they will increase their market shares by 31% and 75% respectively.
The spread of Google Assistant (and in general of virtual assistants) will take place in parallel with that of the smart speakers . According to a new report by Juniper Research smart devices such as Amazon Echo, Google Home and Sonos One will be installed by 55% of US households by 2022. By that date, over 70 million families will have at least one of these smart speakers in their own home and the total number of devices installed will reach 175 million. Although the true explosion of voice assistants will occur on smartphones, with over 5 billion assistants installed on smartphones around the world by 2022.